1) Not enough time has passed since you changed your DNS settings. It can take up to 6 hours for DNS settings to be changed at certain domain registrars.

2) Your DNS settings are not configured properly. There might be old A or CNAME records you need to delete, or you might have entered the wrong details. Double check that.

3) You entered the wrong domain when you first upgraded your website. If that's the case, go back to the editor and hit 'Publish'. You'll then see the domain we linked this website to and an option to 'Change' it right below. Click it to change to the right domain.


Q. How can I create a sub menu or dropdown menu ?

A. All our sites are fully mobile responsive and hence we do not encourage prolific use of submenus. Submenus make navigation difficult on mobile devices. However, if you must use Submenus or Dropdown menus we have a simple method of creating them in our Manage Menu section, where you need to indent align your dropdown menu with respect to your main page.


Q. Can I Password protect my Website or selected pages of my website ?

A. Within the Easy Website Builder platform you cannot. But you could use one of many online Password Protection scripts available and use any one of them to protect Pages. For this you would need to use our HTML/CSS code feature in our Elements Section and add the relevant code to your page. Please note that this is an advanced level feature and may require some knowledge of html/javascript coding attributes.


Q. Can I have my website in Hindi ?

A. Yes you can. For this, we provide you a language change in the editor. So you will know which button to use for what. To write your text in Hindi on the website you will need a Hindi enabled computer with a Hindi/ Devanāgarī script keyboard and compatible unicode language (you would need to save the text as UTF-8 ) for everyone to see what you publish. For changing the language on your editor, please visit our 'How to' section.